In which we discover a new meaning for the term "lone star"

Once upon a time, a small professor spent many months working on a new edition of Mrs. Humphry Ward's Robert Elsmere.  After much sighing, sobbing, moaning, and dire imprecations directed in the general vicinity of the universe at large, the small professor finished the edition.  And it was useful.  She hoped.

Then, one day, the small professor checked the Amazon page to see  if Robert Elsmere had reached #1 on the New York Times Bestseller List.  (OK, perhaps not.)  And there was one star on the page.  And she became sad, because apparently she was a failure.

Except that she went on to read the review.  Whereupon she discovered that: a) the review was written in 2007, six years before her own edition was published and b) the review was of a book published by something called Hard Press, of which she had never heard.  And so she was still sad, except that now she was sad not because she had failed, but because Amazon had appended a review of an entirely different edition to her own book.  

After that, the small professor girded her loins--however you do that--and set off to do battle.  Or, at least, to find a contact address at Amazon that would allow her to complain.  (Because sometimes people don't like your books--but it's very different when somebody doesn't like somebody else's book, and yet their review is slapped on your page.)  And it was hard to find that contact address.  But she believes she may have found it.  So she complained, and awaited the response that she was supposed to receive within twelve hours.  

Which, alas, she hasn't received.  Being moderately charitable, she will assume that Amazon gives its customer reps the holiday off.  In the meantime, her book still has somebody else's  lone star.  

UPDATE, 10/15: Problem possibly solved! Developments await...